Supporting you in your home
We provide assistance to support you in managing daily tasks around the house.
Cleaning
A clean and organised home contributes to a happy, healthy lifestyle. We recognise the importance of keeping your home just the way you like it. Our team ensures that every task is carried out to your satisfaction, freeing up your time and energy to focus on what you love and spending quality time with family and friends.
Home Maintenance and Modifications
Stay safe and comfortable in your home with our help. We can assist with small maintenance tasks, such as window and gutter cleaning, and provide safety modifications, including bathroom upgrades and ramps, to ensure your home remains secure and functional.
Gardening
If you're an avid gardener, we understand the importance of keeping your outdoor space well-maintained. Our friendly team can help with mowing, weeding, and general garden care, allowing you to continue enjoying your garden while staying independent.
We provide a comprehensive range of clinical services to help you manage your health, pain, or chronic conditions. Our team of qualified health professionals offers:
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Nursing
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Podiatry
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Physiotherapy, osteopathy and chiropractic care
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Rehabilitation and nutrition services
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Support for conditions such as dementia, memory loss or vision impairment
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Looking and feeling your best is essential for your overall well-being. Our personal care services allow you to focus on the things you enjoy, knowing your care needs are being met.
Personal Support
Our personal care services include:
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Help with bathing and showering
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Assistance with dressing and undressing
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Assistance with medications
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Mobility support to help you move safely around your home
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Assistance with grooming and personal hygiene
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Help with transfers, such as moving in and out of bed, chairs or the car
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Support with toileting
Daily Living Assistance
We can also assist with:
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Help with daily tasks like using glasses, hearing aids or the telephone
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Assistance with sight, hearing or communication difficulties
Diet & Meal Preparation
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Assistance with grocery shopping
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Organising meal delivery services
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Help preparing meals that meet your dietary needs
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Support with eating, including assistance with feeding and the use of specialised utensils
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Tube feeding, including the provision of equipment and formula
Skin & Wound Care
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Assistance with bandages, creams and ointments
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Wound care and management of pressure injuries
Continence Care
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Assessment of continence needs and provision of continence aids
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Help using continence equipment, such as catheters and drainage systems
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Wellness Check-Ins
We offer regular check-ins, either over the phone or in person, to ensure your well-being between services. Whether it's to check on a particular issue or for a friendly chat, we are committed to supporting your health and wellness.
Remote Care Monitoring
With the help of technology, we can remotely monitor your health and provide timely support. Speak to us to learn more about how our remote monitoring services could benefit you.
Equipment & Assistive Technology
We offer a wide range of products through our partners to help you live independently at home. These include mobility scooters, rehabilitation equipment, and more.
Social Support
Staying socially connected is crucial to your well-being. We help you stay engaged with your community and maintain those important connections. If you're unsure where to start, we can help you find local groups that match your interests.
Services include:
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Community outings
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Transport assistance
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Group events and activities
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Supporting you in your home
Getting older shouldn’t stop you from enjoying the lifestyle you want and maintaining your independence in your own home. We can offer you a range of in-home aged care services which are tailored to you, your goals, and your preferences.
Your Home Care Package in our facility
For people who need full-time care and support you can use your Home Care Package to access 24-hour, 7 days a week support in one of our facilities, ensuring continuous care and support.
"Their support in managing my dads home care services helped so much. As a family, we were overwhelmed and knowing dad is being supported by a caring team has made all the difference."
Jennifer R
"My mum loved the independence of staying in her own home, but she needed extra help. The carers are warm, professional, and attentive, ensuring she is comfortable and safe. We couldn't ask for better support."
Simone J
We don’t just provide care - we provide peace of mind, knowing that your loved ones are in the best possible hands.
Need to know more?
If you need more information or support we a here to assist you in getting the most out of your Home Care Package
Navigating aged care funding can be complex, but our care management team is here to help. We guide you through the My Aged Care application process step by step and can even manage parts of the process on your behalf.
Frequently asked questions
A Home Care Package is a government-subsidised program that provides funding to older Australians to help them live independently at home. It offers a range of services, such as personal care, domestic assistance, nursing, and allied health support, tailored to meet the individual’s specific needs.
To qualify for a Home Care Package, you need to be assessed by the Aged Care Assessment Team (ACAT) or the Aged Care Assessment Service (ACAS in Victoria). The assessment determines your care needs and assigns you to one of four levels of Home Care Packages, ranging from basic care (Level 1) to high-level care (Level 4). If you need assistance in accessing a Home Care Package contact our consultant for support.
Home Care Packages are flexible and can include a variety of services, such as help with showering, dressing, meal preparation, cleaning, transport, nursing care, medication management, and access to allied health services like physiotherapy or podiatry. The services are tailored to your personal care needs and goals.
While the Australian government subsidises the majority of the costs, you may be required to contribute towards your Home Care Package depending on your financial situation. This can include a basic daily fee and an income-tested care fee. However, many people may not have to pay these fees, depending on their income and circumstances.
You need to start by contacting My Aged Care to arrange an assessment. After the assessment, you’ll be notified of the level of Home Care Package you are eligible for. You can then choose a provider to manage your care package and help you access the services you need.
There are four levels of Home Care Packages, each catering to different levels of care needs:
- Level 1: Basic care needs
- Level 2: Low-level care needs
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Level 3: Intermediate care needs
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Level 4: High-level care needs
The higher the level, the more funding and services you can receive.
Yes, you are free to change providers if you are not happy with the services or care you are receiving. Your Home Care Package funding will move with you, but it’s important to check the terms of your agreement with your current provider.
If your care needs increase, you can request a reassessment from ACAT to see if you qualify for a higher-level Home Care Package. Similarly, if your needs decrease, your package can be adjusted to ensure you’re receiving the appropriate level of care.
Wait times for a Home Care Package can vary depending on demand and the level of care you need. For higher-level packages (Level 3 or 4), the waiting period may be longer, sometimes up to a year or more. However, interim support may be provided while you wait for your package.
Yes, Home Care Packages can cover a wide range of services, including assistance with gardening, home modifications (such as installing ramps or grab rails), and other services that help you remain safe and independent at home.
"Their support in managing my dads home care services helped so much. As a family, we were overwhelmed and knowing dad is being supported by a caring team has made all the difference."
Jennifer R
"My mum loved the independence of staying in her own home, but she needed extra help. The carers are warm, professional, and attentive, ensuring she is comfortable and safe. We couldn't ask for better support."
Simone J
Home Care Services in your home
We want you to maximise the benefits of your Home Care Package by ensuring you receive tailored care and support. Our comprehensive Care Management service entails assisting you in identifying and prioritising your needs and goals, establishing a customised schedule of services, selecting suitable caregivers, and diligently monitoring your care to ensure optimal outcomes and satisfaction.
Iris Aged Care offers a broad range of home care services that enable you to live your best life. Receiving help doesn’t mean giving up your independence. Our services are designed to help you maintain your independence at home, giving you more time to enjoy the things that matter most to you.
Your personal care team will be customised to your unique needs and preferences. We are dedicated to ensuring your comfort, safety, and well-being while you remain in your own home.
We're here to help
If you need more information or support we a here to assist you in getting the most out of your Home Care Package
Navigating aged care funding can be complex, but our care management team is here to help. We guide you through the My Aged Care application process step by step and can even manage parts of the process on your behalf.